By purchasing or downloading The Healing Blueprint you agree to these terms. They are written in plain English and apply to all customers worldwide, with country-specific consumer-rights sections below.
1. What you are buying
The Healing Blueprint is a digital download authored by Jane Faehring, LMFT. The product currently includes:
- A 67-page PDF guide structured as a 7-day protocol.
- One MP3 audio companion for the Day 03 practice.
- Three one-page printables.
- The Attachment Style Primer (12 pages).
Price at the time of these terms: $19 USD. Currency conversion handled by your payment processor.
2. Your license
When you buy the guide you receive a personal, non-transferable license to download, store, and use the files for your own benefit. You may print copies for personal use. You may share the files with one friend who would benefit; large-scale redistribution, resale, translation, or repackaging is not permitted without written permission.
3. Not therapy. Not medical advice.
The Healing Blueprint is an educational resource that draws from established clinical frameworks. It is not a substitute for therapy, medical care, or a diagnostic assessment. If you are experiencing clinical-level symptoms of depression, anxiety, grief, suicidal ideation, or any other mental-health crisis, please contact a licensed professional or your local emergency service. Crisis lines:
- US: 988 (Suicide & Crisis Lifeline)
- UK: 116 123 (Samaritans)
- Canada: 988 (Suicide Crisis Helpline)
- Australia: 13 11 14 (Lifeline)
- Brasil: 188 (CVV)
4. 30-day satisfaction guarantee
If within 30 days of purchase you go through the guide and feel it was not worth what you paid, you may request a full refund. The process:
- Email refunds@thb.nortmarketing.com.br from the address you used to purchase.
- Write one sentence. No forms, no follow-up survey, no waiting period.
- You will receive confirmation within 3 business days and the refund will appear on your payment method within 5 to 10 business days, depending on your bank.
- You keep the files. We do not revoke access.
This 30-day guarantee is in addition to any statutory consumer rights you have in your country (see the per-country blocks below). Where local law grants you a longer period or a stronger remedy, the local law applies.
5. Delivery
Files are delivered by email within 60 seconds of successful payment. If you do not receive them, check your spam folder, then email hello@thb.nortmarketing.com.br and we will resend within one business day.
6. Limitation of liability
To the maximum extent permitted by law, our total liability arising from your use of the guide is capped at the amount you paid for it. Nothing in these terms limits our liability for fraud, gross negligence, or death or personal injury caused by our negligence.
7. Intellectual property
All content in The Healing Blueprint, including text, audio, frameworks, and design, is the intellectual property of Jane Faehring. The six clinical modalities referenced (CBT, ACT, attachment theory, somatic processing, mindfulness-based approaches, positive psychology) are public-domain frameworks; the specific synthesis, sequencing, and exercises are original to this guide.
8. Changes to these terms
We will post any material change at this URL with a new "Last updated" date. Existing customers will be emailed if the change affects them.
9. Governing law and per-country rights
These terms are governed by the laws of Brazil. Where you live in a country with stronger statutory consumer protection, those protections apply on top of these terms and are not waived by anything written here.
US United States
FTC compliance: all advertising claims on this site are subject to Federal Trade Commission rules. Testimonials are from real customers and identified with first name, last initial, city, and month. Individual experiences vary.
Refunds: our 30-day guarantee meets or exceeds the standard for digital goods sold in the United States. State-level consumer-protection laws may grant additional remedies depending on your state of residence; nothing here waives them.
Disputes: any dispute may be raised first by emailing legal@thb.nortmarketing.com.br. If unresolved, the parties agree to good-faith mediation before litigation.
UK United Kingdom
Consumer Rights Act 2015: digital content must be of satisfactory quality, fit for purpose, and as described. The 30-day satisfaction guarantee provided here is broader than the statutory remedy and applies regardless of fault.
Consumer Contracts Regulations 2013: for digital content you typically waive the 14-day cooling-off right when you download. We grant a longer 30-day satisfaction window on top, which exceeds statutory protection.
Complaints: legal@thb.nortmarketing.com.br. Unresolved matters can be escalated to your local Trading Standards or the Competition and Markets Authority.
EU European Union
Directive (EU) 2019/770 on digital content: you have the right to a conforming digital product. If it is non-conforming, you may request remedy at no cost. Our 30-day refund extends this remedy without you needing to prove non-conformity.
Online dispute resolution platform of the European Commission: ec.europa.eu/consumers/odr/.
CA Canada
Provincial consumer-protection acts (Ontario Consumer Protection Act, British Columbia Business Practices and Consumer Protection Act, Quebec Consumer Protection Act, and equivalents) apply in addition to these terms. Our 30-day refund window is granted regardless of statutory rights.
Complaints: contact your provincial consumer protection office, or email legal@thb.nortmarketing.com.br.
AU Australia
Australian Consumer Law (ACL): our goods come with guarantees that cannot be excluded. You are entitled to a refund or replacement for a major failure, and to compensation for any other reasonably foreseeable loss. The 30-day satisfaction guarantee we offer is in addition to these statutory rights.
Disputes can be raised with the Australian Competition and Consumer Commission (ACCC).
BR Brasil
Código de Defesa do Consumidor (CDC, Lei 8.078/1990): compras digitais à distância têm direito de arrependimento de 7 dias a partir do recebimento. Nossa garantia de 30 dias estende esse prazo. Em caso de produto inadequado, você tem 30 dias adicionais conforme art. 26 do CDC.
Reclamações podem ser feitas em consumidor.gov.br ou pelo email legal@thb.nortmarketing.com.br.
10. Legal contact
General legal questions: legal@thb.nortmarketing.com.br
Refund requests: refunds@thb.nortmarketing.com.br
General support: hello@thb.nortmarketing.com.br